FAQ's
What is Idika Living?
Idika Living is a home decor brand specializing in exquisite, dried flowers and unique floral arrangements, designed to bring beauty and sustainability to your space.
What is your return policy?
We do not accept returns; however, we offer exchanges for items that are damaged or defective. To qualify for an exchange, you must provide a video of the unpackaging process within 24 hours of delivery.
How can I exchange an item?
To initiate an exchange, please contact our customer support team with your order details and the video of unpackaging within 24 hours of receiving your order.
Can I change my shipping address after placing an order?
Yes, you can change your shipping address before the order is shipped.
Do you accept Cash on Delivery (COD)?
No, we do not accept Cash on Delivery. All payments must be made in advance through our secure online payment options..
Is there a minimum shipping cost?
There is no minimum shipping cost for orders placed on our website. We aim to provide a seamless shopping experience without any hidden fees.
How long does shipping take?
Shipping times may vary depending on your location. Generally, orders are processed within 2-5 business days.
Are your products eco-friendly?
Yes! At Idika Living, we prioritize sustainability in our products. Our dried flowers are sourced responsibly, ensuring minimal environmental impact.
Can I customize my order?
Yes, customization is possible! Please contact our team via WhatsApp at +91 7217776128 to discuss your specific requirements.
Do you offer bulk options?
Absolutely! We offer bulk options for various needs, including mini bouquets as wedding favors and branding tags at bulk prices. If you're interested in bulk sales for resale, please visit our bulk page for more details or contact our team via WhatsApp at +91 7217776128.
What are your contact timings and options?
You can reach us via phone or email from 9:00 AM to 7:00 PM. For any inquiries, feel free to email us directly at idikaliving@gmail.com.
Where's my order?
Please allow 2-5 business days for ground orders to process. For more details on shipping times, please see our shipping page. Please note that orders cannot be changed or cancelled once placed.
Do you have a retail store?
Currently, we operate online and do not have a physical retail store. You can browse and shop our entire collection on our website.
How should I care for my dried flowers?
To maintain the beauty of your dried flowers, keep them in a dry place away from direct sunlight and humidity. Dust them gently with a soft cloth as needed.
Where can I find inspiration for decorating with dried flowers?
Visit our blog or social media pages for creative ideas and tips on how to incorporate dried flowers into your home decor!